BOOKING, CONTRACTING, CHANGE, AND CANCELLATION POLICIES

AVENTUREROS EXTREMOS EN SERIO

At Aventureros Extremos en Serio, we strive to provide organized, professional, and safe adventure experiences. To ensure proper planning, equipment availability, specialized staff, and high-quality service, we have established the following contracting policies.

By making a booking and expressly accepting these policies, the client acknowledges that they are aware of and agree to the terms and conditions applicable to the services booked, without prejudice to any rights they may have under current legislation.

1. BOOKINGS AND CONTRACTING

? Advance Notice and Availability

We recommend making bookings at least 10 calendar days prior to your desired date.

Bookings are subject to availability, minimum and maximum participant limits, operational conditions, and the specific requirements of each activity.

In exceptional cases, bookings may be accepted up to 48 hours in advance, subject to availability and immediate full payment.

All bookings require express confirmation from Aventureros Extremos en Serio.

? Booking Channels

You may make your booking through our official channels:

Website: www.aventureros.mx

Telephone and WhatsApp.

Direct messaging via our official social media accounts.

Authorized offices and sales points.

2. DEPOSITS AND BOOKING CONFIRMATION

? Payment Terms

To confirm a booking, a minimum deposit equivalent to 50% of the total contract amount is required.

The remaining balance must be paid in full no later than 10 calendar days before the scheduled date.

For bookings made less than 10 days in advance, full payment is required at the time of booking.

Only bookings paid in full within the established timeframe will be included in the final operational schedule. Failure to meet payment deadlines may result in the cancellation of the reservation, following prior notification to the contracting party.

Any amounts paid are subject to the cancellation terms set forth in this document and to applicable law.

Important: Submitting personal information, a reservation request, or a promise of payment does not guarantee availability, nor does it constitute a confirmed reservation.

3. PAYMENT METHODS

We accept payments via:

Cash at authorized offices and service points.

Bank teller deposits.

Deposits at participating establishments—such as OXXO, 7-Eleven, and Farmacias Guadalajara—where this service is available.

Electronic bank transfers to our official accounts.

? Payment Identification

To ensure your payment is correctly applied, please send your proof of payment to info@aventureros.mx or via the official channel through which you made your booking, including the following details:

Full name of the contracting party.

Reservation number (if applicable).

Booked activity and scheduled date.

Number of participants.

Payments shall be considered received once confirmed by our administrative department.

4. PRICING, INVOICING, AND PROMOTIONS

Published or quoted prices must indicate the total amount due, including all applicable taxes and mandatory charges.

If you require an invoice, please provide your tax information through our official channels. Invoices will be issued in accordance with current tax regulations.

Prices do not include alcoholic beverages, gratuities, or any additional services not explicitly stated in the adventure description.

Promotions apply exclusively during their stated validity period and under the published terms and conditions.

Promotions introduced after a booking has been made cannot be applied retroactively, unless otherwise expressly stated.

Price quotes are valid for 7 calendar days, unless otherwise indicated. Once a booking is confirmed, the agreed-upon terms and price will be honored. 5. DATE CHANGES REQUESTED BY THE CLIENT

? Rescheduling

Requests to change a date must be submitted at least 10 calendar days in advance.

To authorize a standard rescheduling, the reservation must be paid for in full (100%).

All modifications are subject to availability, operational capacity, and the specific conditions of the activity.

Requests made less than 10 days in advance may be evaluated on an exceptional basis, though there is no obligation to approve them.

Where feasible, an alternative activity may be offered, subject to any applicable price adjustments and the client’s acceptance.

All rescheduling must be confirmed in writing through our official channels.

A request to change a date does not automatically suspend the cancellation terms originally agreed upon.

6. CANCELLATION